FAQ
A collection of answers to frequently asked questions about Perlu.
General Questions About Perlu
- What happens when I check "I would like to work with this brand"?
- What is Perlu?
- I am an influencer: How does Perlu benefit me?
- How much does it cost to use Perlu?
- How do I sign up for Perlu?
- Why does it say “user not authorized” when I try to log in?
All About Perlu Packs
- What's a Pack?
- I am a verified Perlu member, why am I not in any Packs?
- Why should I create a Pack?
- How do I create a Pack?
- How do I add members to a Pack?
- How do I control my Pack's visibility?
Working with Collaborations
- How can I withdraw from a Collab?
- How do I see the outcome of my Collab?
- How do I make a payment to a Collab partner?
- How do I receive payment for my Collab?
- What's a Perlu Collab?
- Why should I do a Perlu Collab?
Managing Your Social Accounts on Perlu
- Why isn't my Facebook or Instagram connecting to my profile?
- Why aren't my follower counts updated?
- How do I connect social media accounts to my Perlu Account?
- Can I add a social account that isn’t an option on Perlu?
- Why do some of my social media accounts not appear on my profile even though they are connected?
- How do I detach a social media account that isn’t mine?